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Customer Services Advisors – multiple positions available

Location: Congleton

Salary: £16,000 to £18,000 (up to £22,000 OTE)

Contract Type: Permanent

Hours: Full Time

Sector: Commercial/Office Support

Job Description

Are you looking for a Customer Service role where you can use your natural flair for conversation? Do you want to have the chance to earn commission while helping customers? Are you local to Congleton?

We might have the perfect Customer Service job for you….!

We are looking for a number of Customer Service Advisors for our client in Congleton. There are multiple roles available in this growing business where training and support come as standard.

As a Customer Service Advisor you’ll be the first port of call, speaking to people over the phone to resolve issues, offer advise or help with upgrades. You’ll bring your own personality to the role, offering excellent customer service at all times. You’ll also need:

  • To be an excellent communicator, with great listening as well as talking skills!
  • Passion – you must be genuinely keen to help customers and want to learn as much as you can to become a specialist in your area
  • The ability to show empathy and understanding while getting to the bottom of a query efficiently and quickly. 
  • A professional phone manner

**Experience in a similar role is not the most important thing. If you haven’t done this type of role before but think it would be perfect for you, make sure your CV and application show this, and be prepared to demonstrate all the skills above if you are shortlisted!**

You’ll receive a competitive salary with the opportunity to earn commission on top. You’ll also receive full training and support.

Sound like the perfect job for you? Apply now!

Due to the high level of applications we receive, we are unable to respond to individual submissions. Therefore if you have not received a response within 48 hours you have unfortunately been unsuccessful in your application this time.

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