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Customer Service Advisors

Location: Wilmslow

Salary: £21,211 per annum

Contract Type: Temp to Perm, Temporary

Hours: Full Time

Sector: Commercial Office Support

Job Description

COS Recruitment have an exciting opportunity to work for a forward thinking organisation based in Wilmslow, who are involved with issues that are currently prevalent in our society and affect everyone, public and businesses alike.

Are you looking for a temporary role which will actually offer variety, a challenge, an opportunity to engage your mind and develop your skill set and knowledge?

Our client have 10 Customer Service positions, initially a long term temporary position but this may lead to a permanent role for the right candidates who display a genuine interest in the company and their goals.

Main duties of the Customer Service positions include:

  • Dealing with incoming customer enquiries and complaints relating to data protection
  • Accurate data input on to the bespoke database
  • Contacting members of the public or organisations in relation to alleged complaints
  • Using your own judgement and assessing evidence obtained, you will be making decisions on the individual cases (do not panic, full training is provided)!
  • Learning the laws surrounding data protection and offering advice to businesses
  • Working closely with Team Managers on all cases, who will offer support and guidance throughout.

The right candidate:

  • A graduate or someone with a couple of years working at a level demonstrating graduate ability.
  • Enthusiastic, eager to learn and develop, with fantastic interpersonal skills
  • Excellent written and verbal communication skills with the ability to analyse text
  • Must be comfortable dealing with a variety of people from all backgrounds via telephone, email and letter.
  • Able to use own judgement to make informed decisions
  • A genuine drive to provide excellent customer service
  • IT Literate – able to use regular MS Office packages with the ability to learn new systems

Benefits:

  • Fantastic support including a mixture of classroom-based, on-line and on-the-job training
  • 37 hours per week, normal office hours Monday to Friday (9-5 with some flexi time)
  • Excellent rate of pay – £21,211 per annum
  • Modern, open plan offices in Wilmslow
  • A friendly, supportive, engaging business who value their employees

These roles are starting on Monday 21st January. Apply now!

Due to the high level of applications we receive, we are unable to respond to individual submissions. Therefore if you have not received a response within 48 hours you have unfortunately been unsuccessful in your application this time.

temps@cosrecruitment.co.uk

01625 511502 Share > Apply >
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