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Customer Service Advisor x2 (Full Time)

Location: Macclesfield

Salary: £18,843

Contract Type: Temporary

Hours: Full Time

Sector: Commercial Office Support

Job Description

We are delighted to be working with our Macclesfield-based client to help them recruit for 2 full time Customer Service Advisors for a 3 month temporary contract. This company is a great place to work, offering fantastic benefits, support and a lovely working environment!

As one of the two new Customer Service Advisors, you’ll be joining a friendly team whose main job is to be the “first port of call” for customers contacting the business. They provide a top class service across phone, email and live chat to keep customers happy, informed and up-to-date.

ESSENTIAL SKILLS / EXPERIENCE / CHARACTERISTICS

  • A genuine focus on customer satisfaction
  • Excellent ability to communicate in a sincere and honest manner
  • Experience in a front-line customer service role, ideally across multiple channels (i.e. phone, email, live chat etc)
  • Excellent IT and database skills
  • Transparency, honesty, positivity, responsible
  • Able to work under pressure and to your own initiative
  • Able to deal with sensitive and confidential information correctly

OTHER DETAILS

  • 3 month temporary position – scope for extension/advancement
  • 8.45am to 5pm with some flexibility (must be 37.5 hours per week)
  • £18,843 per annum (£9.66 per hour)
  • Central Macclesfield location, close to public transport with parking available

If this role sounds like the one for you and you’re able to commit to 3 months full time work, submit your CV without delay!

Due to the high level of applications we receive, we are unable to respond to individual submissions. Therefore if you have not received a response within 48 hours you have unfortunately been unsuccessful in your application this time.

Alice Jones
alice.jones@cosrecruitment.co.uk

01625 511502 Share > Apply >
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Registered Address: Maxonian House, 3 Chestergate, Macclesfield, Cheshire, SK11 6BX

Registered in England No: 2191426 VAT Registration No: 473 5199 21

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